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Orders, questions or just a hello. Every message gets read.
Quick answers
Before you write in
The answer might already be here.
Where is my order?
Your shipping confirmation email has a tracking link. If it hasn’t arrived or the parcel looks stuck, send a message with your order number.
What does shipping cost?
Prepaid orders ship free. Cash on delivery orders have a ₹99 shipping charge, and cash on delivery is available on orders up to ₹1,500. Above ₹1,500, orders are prepaid only.
Is the 30% off available on cash on delivery?
No. The 30% off is for prepaid orders only. Pay online at checkout and it comes off automatically. No code needed.
Can I return or exchange a box?
The Returns & Refunds policy explains what qualifies and how to start a return.
How do I make a cup?
Add 2.5 g to hot water or milk and stir. One 10 g sachet makes four cups, so a box of 10 sachets makes 40.
What’s in each coffee?
Instant soluble coffee and super mushroom extracts. The Our Science page has the full story.
